How does my product arrive?
We can deliver assembled on occasion, however, we suggest to deliver the product flatpacked. This minimises the chance of damage. Assembling the product is easy as we ensure the instructions are clear and easy to follow. However, if you have any questions or need advice, please contact us
Do you offer gift cards?
Yes we do! We offer any chosen value and the gift card can be sent digitally or physically dependent on your requirements. The gift card can be used for any of our products - joinery or firewood and is a fantastic option to gift friends and family. Please see the link below to purchase a Gift Card
I no longer want my product
If you no longer want or require product you can return it to us for a refund. The product must be in original packaging and unused - please contact us prior to returning. Any original postage costs will not be refunded and you will be responsible for the return postage. Upon receipt, we shall check product over and issue a refund within 14 days of receipt
Let us know what you need and we’ll do our best to assist you